Arkéa ProCapital Services undertakes to make its websites accessible in accordance with article 47 of law no. 2005-102 of February 11, 2005.
To this end, it implements the following strategy and actions:
“The 2024-2026 multi-annual accessibility plan and associated action plan are currently being drafted and will be published shortly.
This accessibility statement applies to the Arkéa ProCapital Services website.
Compliance status
The Arkea ProCapital Services website (www.arkea-procapital-services.fr ) is partially compliant with the RGAA version 4.1, due to the non-conformities listed in the “Test results” section. The site does not comply with European standard EN 301 549 (v3.2.1).
Test results
The compliance audit carried out by Access42 revealed that the site is 60% compliant with RGAA version 4.1. The site does not comply with European standard EN 301 549 (v3.2.1).
Inaccessible content
The content listed below is not available for the following reasons.
Non-conformities
- [1.2] At least one decorative image is not ignored by assistive technologies.
- [3.2] At least one text has insufficient contrast.
- [4.1] At least one multimedia content has no text transcription and/or audio description.
- [4.4] The subtitles of at least one multimedia content are not relevant.
- [4.17] At least one time-based medium does not allow control over the presentation of subtitles.
- [4.18] At least one temporal medium does not allow its translation subtitles to be vocalized.
- [6.1] At least one link has an irrelevant title.
- [6.2] At least one link has no heading.
- [7.1] At least one JavaScript feature is not compatible with assistive technologies or makes inappropriate use of ARIA properties.
- [7.3] At least one JavaScript feature cannot be controlled by the keyboard or any other pointing device.
- [7.5] At least one status message is not rendered by assistive technologies.
- [8.7] At least one language change is not identified.
- [8.9] At least one tag is used for presentation purposes (e.g. empty paragraphs and/or unstructured text in paragraph tags).
- [9.1] The hierarchy of titles on at least one page is irrelevant.
- [9.2] The structure of at least one page of the document is not consistent.
- [9.3] At least one list is not correctly structured.
- [10.3] At least one piece of content is not in a logical order in the source code.
- [10.5] At least one text has a defined font color with no associated background color or a defined background color with no associated font color.
- [10.6] At least one link in a text environment is not sufficiently visible.
- [10.13] Additional content that appears at least when hovering or focusing cannot be hovered over and/or hidden with the ESC key and/or disappears after a certain period of time.
- [12.1] At least one set of pages does not have two navigation systems.
- [12.6] At least one grouping zone cannot be reached.
- [12.7] At least one page does not have a quick-access link to the content, or at least one quick-access link is not functional.
- [13.3] At least one office document (doc, odt or PDF) is not accessible and has no alternative.
- RAWeb [16.1] At least one help desk does not provide information about accessibility features.
- RAWeb [16.2] The helpdesk does not meet the communication needs of people with disabilities.
Drawing up this declaration of accessibility
This declaration was drawn up on 14/10/2025.
Technologies used to create the site
User agents, assistive technologies and tools used to verify accessibility
Web page tests were carried out with the following combinations of web browsers and screen readers:
- Firefox 140 and NVDA 2025
- Firefox 140 and JAWS 2025
- Safari 18.4 and VoiceOver (macOS 14.5)
- Chrome 138 and TalkBack (Android 15)
Accessibility verification is the result of manual testing, aided by tools (dedicated CSS sheets, HeadingsMaps and WebDeveloper Toolbar extensions, Color Contrast Analyser).
Site pages verified for compliance
- Home page
- Terms of use
- Accessibility
- Contact
- Cookie policy
- CSR policy
- Securities activity
- Candidate Area
- Our news
- News article 1
- News article 2
- Regulatory information
- Privacy policy
Feedback and contact
It is important to remember that under article 11 of the February 2005 law :
“the disabled person has the right to compensation for the consequences of their disability, regardless of the origin and nature of their impairment, their age or their lifestyle.”
Arkéa ProCapital Services undertakes to take all necessary steps to provide access, within a reasonable time, to the information and functionalities sought by the disabled person, whether or not the content is subject to an exemption.
Arkéa ProCapital Services invites anyone encountering difficulties to contact communication@procapital.fr so that assistance can be provided (accessible alternative, information and content given in another form).
Avenues of appeal
If you notice a lack of accessibility that prevents you from accessing a content or functionality of the site, and you report it to us and are unable to obtain a response from us, you are entitled to send your complaints or a request for referral to the Défenseur des droits.
There are several ways to do this:
- a contact form;
- a telephone number: 09 69 39 00 00 ;
- a postal address (free postage): Le Défenseur des droits – Libre réponse 71120 – 75342 Paris CEDEX 07.
