In October, all Ark\u00e9a ProCapital Services France and Belgium employees took part in the \u201cCustomer Culture\u201d training course organized by Cr\u00e9dit Mutuel Ark\u00e9a. Supported by the \u201cFaire 2030\u201d plan, this initiative helps to promote a common customer culture throughout the Group. These half-day training sessions were opened by Guillaume Antonietti, who presented the principles of customer culture during a conference.<\/p>\n
The collaborative workshops that followed enabled participants to:
\n– Strengthen their knowledge of the Group and embrace its customer promise,
\n– Understand their roles, their leverage, and the impact of their actions on the customer experience, regardless of their job,
\n– Identify initial concrete actions to implement at their level starting today.<\/p>\n
With this formation, Ark\u00e9a ProCapital Services is proud to embody and bring to life Cr\u00e9dit Mutuel Ark\u00e9a’s customer promise: \u201cWith you, with all our strength.\u201d<\/p>\n
<\/p>\n","protected":false},"excerpt":{"rendered":"
In October, all Ark\u00e9a ProCapital Services France and Belgium employees took part in the \u201cCustomer Culture\u201d training course organized by…<\/p>\n","protected":false},"author":17,"featured_media":9236,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"none","_seopress_titles_title":"Ark\u00e9a ProCapital Services trains all its employees in Customer Culture!","_seopress_titles_desc":"In October, all Ark\u00e9a ProCapital Services France and Belgium employees took part in the \u201cCustomer Culture\u201d training course organized by Cr\u00e9dit Mutuel Ark\u00e9a. Supported by the \u201cFaire 2030\u201d plan, this initiative helps to promote a common customer culture throughout the Group. These half-day training sessions were opened by Guillaume Antonietti, who presented the principles of customer culture during a conference.","_seopress_robots_index":"","footnotes":""},"categories":[45],"tags":[],"class_list":["post-9234","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-procapital-and-credit-mutuel-arkea"],"acf":[],"_links":{"self":[{"href":"https:\/\/ark-procap-svc-wp.waas.arkea.fr\/en\/wp-json\/wp\/v2\/posts\/9234","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ark-procap-svc-wp.waas.arkea.fr\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ark-procap-svc-wp.waas.arkea.fr\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ark-procap-svc-wp.waas.arkea.fr\/en\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/ark-procap-svc-wp.waas.arkea.fr\/en\/wp-json\/wp\/v2\/comments?post=9234"}],"version-history":[{"count":1,"href":"https:\/\/ark-procap-svc-wp.waas.arkea.fr\/en\/wp-json\/wp\/v2\/posts\/9234\/revisions"}],"predecessor-version":[{"id":9237,"href":"https:\/\/ark-procap-svc-wp.waas.arkea.fr\/en\/wp-json\/wp\/v2\/posts\/9234\/revisions\/9237"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ark-procap-svc-wp.waas.arkea.fr\/en\/wp-json\/wp\/v2\/media\/9236"}],"wp:attachment":[{"href":"https:\/\/ark-procap-svc-wp.waas.arkea.fr\/en\/wp-json\/wp\/v2\/media?parent=9234"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ark-procap-svc-wp.waas.arkea.fr\/en\/wp-json\/wp\/v2\/categories?post=9234"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ark-procap-svc-wp.waas.arkea.fr\/en\/wp-json\/wp\/v2\/tags?post=9234"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}